Copyright: Copyright © 1996 Stirling Technologies, Inc.


Contents
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	InstallShield Express Readme
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Readme

Registration Form

License Agreement

Survey

Visit the InstallShield Express Web Site: http://www.installshield.com


Contents RM
.

	InstallShield Express Readme
.

Readme

InstallShield Product Comparisons

For Advanced Users -- InstallShield3

Frequently Asked Questions

Ordering Information

Registration Form

License Agreement

Survey

Visit the InstallShield Express Web Site: http://www.installshield.com

Part No. 231-20012


For Advanced Users -- InstallShield3
InstallShield3 for Windows 3.1, Windows 95 and Windows NT (Intel, Alpha, Power PC, MIPS)

InstallShield3 is the integrated software distribution system for  Windows 3.1, Windows 95, and Windows NT (Intel, Alpha, Power PC, MIPS) platforms.  InstallShield3 redefines the way developers create setup programs for Windows applications.

InstallShield3 for Windows 3.1 and InstallShield3 for Windows 95 and Windows NT comprise integrated installation development systems that allow you to create a single installation script that will tightly integrate with all versions of Windows.

InstallShield3 helps put the finishing touch on your applications by providing an easy to use, yet comprehensive tool for creating industry-standard installation programs.  With InstallShield3, you can create one seamless installation program which installs your application and associated files and drivers.

InstallShield3, with its 16-bit and 32-bit versions, offers a seamless cross platform single Setup solution for creating installation programs for applications.

InstallShield is #1.  The InstallShield software distribution system is used by thousands of commercial software vendors, corporations and governmental agencies in over 50 countries and 12 languages.  The world's leading applications are distributed with InstallShield.

InstallShield installations are bulletproof.  InstallShield has been proven on millions of installations, with nearly every combination of software/hardware used in the PC environment.  Your application will install the first time.  We guarantee it.

InstallShield is easy to learn and easy to use.  Complete, ready to use, bulletproof template installations are provided for you -- you simply customize the comprehensive scripts with your application and corporate information.  InstallShield's scripting language, InstallScript, is a high-level installation-smart language specifically designed to create installations.  You don't need to worry about the programming details.  InstallScript can automatically handle all system detections and modifications, file organization, file transfers, file compression/decompression and keep your users informed at all times.

KEY BENEFITS

•	With InstallShield3 you get full customization options, including support for your company's logo, bitmaps and billboards, so your installation looks and feels like your application in every way.

•	You save time with comprehensive new templates, a set of 40 pre-built dialog boxes and the Visual Debugger.

•	You can create a complete installation with any feature combinations you desire, simple to complex, by giving you over 250 easy to use functions.

•	InstallShield3 gives you the industry standard in Windows installations; it offers a full graphical end user interface and a standardized look and setup, regardless of the application.

•	InstallShield3 provides extensibility, with the ability to call DLLs or the Windows API from your script.

•	InstallShield3 also provides you with complete help options through the comprehensive Online Reference and InstallShield Reports, a quick and effective technical support system.

NEW FEATURES

InstallShield3 offers more than 100 new features.  Some of the major features are:

New end user interface

Automatic, multiple billboard capability

Supports transparent bitmaps

Comprehensive new templates

Integrated unInstallShield

The Visual Debugger

New comprehensive Online Reference

New InstallShield Wizard EU

40 new built-in dialog boxes

New user interface objects

Over 30 new functions

New Technical Support System

One step installation of shared files

Component and selective installations

New resource architecture

New and improved Startup sequence

Exclusive Features in InstallShield3 for Windows 95

•	New Windows 95 user interface

•	Complete support for Windows 95 shell

•	Windows 95 Setup Guidelines compliant

•	Full support for the Windows 95 32-bit Registry

•	Complete long file name and UNC support

NEW USER INTERFACE

InstallShield Wizard EU, the new end user interface of InstallShield3 guides your users effortlessly through the installation of your application in a familiar and consistent user interface.

Automatic Billboard Capability gives you the opportunity to educate, communicate, advertise and entertain while your application installs.  During the file transfer process, you can promote your product's features, remind your customers to register and entice your customers with other product offers -- compliments of InstallShield!

Supports Transparent Bitmaps --You can now place your company's logo and other uniquely shaped bitmaps on your installation screen for a professional, customized look.

QUICKLY CREATE YOUR INSTALLATION

Comprehensive New Templates provide everything you need to create your installation and give you ideas to tailor your installation to suit your needs.  InstallShield3's templates are complete, ready-to-use installations you can customize to suit your application.

New User Interface Objects include 40 new, easy to use and most common dialog boxes.  One single function call gives you access to full functionality of any dialog.  InstallShield3 also includes new information, feedback and progress controls that you can use in your installation to keep your users informed during the installation.

Over 30 New Functions enable you to create the perfect custom installation for your product.  Certain functions provide default setting options, so you can create simple installations in a matter of hours.  Complex installations can be developed more easily with InstallShield3's script language enhancements.

Integrated unInstallShield lets your users automatically uninstall any application installed with InstallShield.  The tightly integrated unInstallShield takes care of the removal of all primary and related files from your users' systems, leaving no trace of your application and no wasted disk space.

NEW HELPFUL TOOLS

The Visual Debugger lets you closely monitor your installation and detect errors in your script.  You can execute your script line by line or you can set breakpoints in your script to allow you to easily examine your code.  The Visual Debugger helps you build bulletproof installations that are guaranteed to install.

New Online Reference gives you instant access to the most comprehensive collection of installation information. Context sensitive help lets you search and cross reference any topic or function and gives you complete definitions, examples, dialog previews and links to related topics. The Online Reference links provide a quick and easy way to compare functions and learn everything you need to know to create the perfect installation for your application.

New Technical Support System features InstallShield Reports, an easy-to-use tool to help you communicate with the InstallShield Technical Support Team efficiently.  The reports ensure the most effective response to your technical support questions and suggestions.  InstallShield Reports detects and remembers your system information saving you time the next time you want to create a report. Using InstallShield Reports ensures the fastest, most efficient and most direct link to InstallShield Technical Support.

INTERNATIONALIZE YOUR INSTALLATION WITH INSTALLSHIELD INTERNATIONAL!

There are two versions of InstallShield3 International available for independent software vendors interested in distributing software globally.

•	InstallShield3 International West includes localized versions of InstallShield3 in Danish, Dutch, Finnish, French, German, Greek, Italian, Norwegian, Portuguese (Brazil), Portuguese (Standard), Spanish, and Swedish.

•	InstallShield3 International East includes localized versions of InstallShield3 in Arabic, Simplified Chinese, Traditional Chinese, Hebrew, Japanese, Korean (Hangul), Russian, and Thai.

All the built-in resources, including the Sd dialogs, are completely localized into each of the languages.  With InstallShield3 International East or West you can create an installation program in any of the included languages.

TECHNICAL OVERVIEW

Compression/Decompression

•	Built-in high performance file compression engine reduces disk distribution costs

•	Automatically compress over multiple subdirectories and split large files over multiple disks

•	Fast decompression allows for quick installations

•	Add to library, get from library, XCOPY, file sets and file queue capabilities

•	Automatic update of feedback indicators

Quick Installation Startup

•	Check system information such as Windows version number, memory parameters, CPU type, network software/hardware, device colors, volume label date,time and many more

•	Check for adequate disk space before starting file transfer, display message if insufficient space

Interactive Installations

•	Selectively install components of a multi-component application or upgrade customized to each user

•	Built-in dialogs: prompts for the installation PATH, prompts for disk changes with validation, directory/subdirectory checking and many others

•	New user interface objects to keep users informed of installation status, including progress indicators and dialogs

•	Built-in instruction windows and six general purpose message boxes

•	Any dialog box you need can be used from within InstallShield, so together you and your user can determine exactly how, what and where your product is installed

•	if-then, while, goto, callable procedures, variable type support and many others

Windows 95 and NT Support

•	Access version resource information: obtain a specific file's version, find a file and get its version, or search for an existing file and install a newer version

•	Easily create, delete or modify application information in the Registry

•	Creates private and public program groups, folders and icons

Integrated unInstallShield

•	Automatic and built-in uninstall

•	Integrated with the Windows 95 Control Panel Applet

Customizable User Interface

•	Completely customize look and feel of installations

•	Choose color, location and size of all user interface objects

•	Built in user interface objects

•	Customizable screen colors and background patterns

•	Support for corporate logos, user defined titles, 256 color images and billboard displays

•	Built-in customizable status bar including size, location, number of lines, fonts and colors

DLL Support

•	Call any DLL directly (including third-party DLLs), no special formats

•	Call any Windows API directly

Automatic Program Icons

•	One function system interaction to add folders, shortcuts and program icons to the Windows 95 shell

•	Easily delete, enumerate and modify program groups, icons and folders

•	Launch an application after the installation process

.INI, AUTOEXEC.BAT and CONFIG.SYS

•	Quickly find and safely edit specific portions of any system file

•	Query, access, update private and system .INI files

•	INI files device keynames support

•	Automatic, intelligent, safe updating of AUTOEXEC.BAT and CONFIG.SYS files

•	Complete access to the Windows 95 and Windows NT Registry

Extensibility

•	Ability to Windows API

•	Ability to launch other applications and wait

•	Capability to chain multiple scripts

InstallShield Corporation

1100 Woodfield Road, Suite 108

Schaumburg, Illinois 60173-9946 USA

Sales:	800-374-4353

Tel:	847-240-9111

Fax:	847-240-9120

Email:	info@installshield.com

WWW:	http://www.installshield.com


Frequently Asked Questions
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	Frequently Asked Questions
.

We recommend that you consult the InstallShield Express Knowledge Base located on our website at http://www.installshield.com.  A database of frequently asked questions (FAQs), how-to documents, and troubleshooting information is provided in a fully searchable format in the Technical Support section.  The Express Knowledge Base is updated daily with new questions we receive and the accompanying answers.  If the question you are looking for does not appear in this Readme file, please check the Express Knowledge Base.

If you have a question of your own regarding Express, please let us know.  You can, via our website, send us a Technical Support request or simply email your question to us at express@installshield.com.  To help us answer your question as quickly as possible, please be as detailed as you with your question.  If your question is one commonly asked, we will add it to the FAQ list on our website and include it in the next version of this Readme file.


InstallShield Product Comparisons
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	InstallShield Product Comparisons
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InstallShield3  •  InstallShield Express Professional  •  InstallShield Express Custom Editions

InstallShield Express Custom Editions included with Borland Delphi , Borland C++ , Microsoft Visual C++ , and other development environments, are subset versions of InstallShield Express Professional software.  Both InstallShield Express Professional and the InstallShield Express Custom Editions are based on the proven reliability of InstallShield3 technology.

InstallShield3 is the worldwide standard for enabling software distribution to all Windows platforms.  With its robust exclusive features and powerful scripting functions, InstallShield3 provides the customization options and functionality you need to create the most advanced, professional, bulletproof installations for your Windows applications.  InstallShield3 is the complete distribution solution, with more flexibility and extensibility than any other installation system.

With InstallShield3 as its technical foundation, InstallShield Express Professional lets you produce reliable installations in a point-and-click environment.  InstallShield Express Professional is available in one version covering five different development environments (see chart below).  It offers many of the rich features available in InstallShield3 to allow you to quickly create an industry-standard installation.  InstallShield Express Professional provides a quick, simple, and professional solution for your time-sensitive installation needs.

Freely distributed, InstallShield Express Custom Editions offer a sampling of the features available in InstallShield Express Professional.  Custom editions of InstallShield Express are available in five versions for different development environments (see chart below).  Express is designed to show developers how easy it is to produce a top-quality, Windows 95-style installation in minutes.  If you wish to create more customized installations, you will need InstallShield Express Professional.  For ultimate flexibility and extensibility, you will need InstallShield3.

	InstallShield3	InstallShield Express Professional	InstallShield Express Custom Editions
Target Platforms Available
Windows 3.1 and  Windows for Workgroups	Yes	Yes	No
Windows 95	Yes	Yes	Yes
Windows NT (Intel)	Yes	Yes	Yes
Windows NT (MIPS)	Yes	No	No
Windows NT (DEC Alpha)	Yes	No	No
Windows NT (Power PC)	Yes	No	No
Single installation capability for all  Windows platforms	Yes	No	No
Development Platforms Available
Windows 3.1 and  Windows for Workgroups	Yes	No	No
Windows 95	Yes	Yes	Yes
Windows NT (Intel)	Yes	Yes	Yes
Windows NT (MIPS)	Yes	No	No
Windows NT (DEC Alpha)	Yes	No	No
Windows NT (Power PC)	Yes	No	No
Development Environments
Built-in support for Visual C++ 4.x	No	Yes; all environments included in one version	Yes; separate versions for each environment
Built-in support for Visual Basic 4.x	No	Yes; all environments included in one version	Yes; separate versions for each environment
Built-in support for Borland Delphi 2.0	Custom script available	Yes; all environments included in one version	Yes; separate versions for each environment
Built-in support for Borland C++ 5.0	No	Yes; all environments included in one version	Yes; separate versions for each environment
Built-in support for Borland Paradox 7.0	No	Yes; all environments included in one version	Yes; separate versions for each environment
Microsoft Compatibility
Compliance with Windows Setup Guidelines	Yes	Yes	Yes
Incorporates Windows 95 interface	Yes	Yes	Yes
Registry-editing capabilities	Retrieving and adding keys and values	Adding keys and values	Adding keys and values
Automatic registry entry capability	No	Yes	Yes
Features and Capabilities
Point-and-click graphical user interface	No	Yes	Yes
Fully customizable and  extensible scripting	Yes	N/A	N/A
Comprehensive, ready-to-use templates	3	N/A	N/A
Built in dialog boxes	40+	14	14
Self-extracting executable capability	Yes	Yes	No
Multiple setup types	Yes	Yes	Yes
Functions	270+ script-based	N/A	N/A
InstallShield Objects	Not included	All development environment objects included in one version	Different development environment objects included in each version
Visual Debugger	Included	N/A	N/A
Automatic billboard support	Unlimited	Unlimited	Limited to one
Custom graphics support	Yes	Limited	No
Custom dialog support	Yes	Limited	No
DLL access (custom/external)	Yes	Yes	No
API access	Yes	Yes	No
External script call capability	Yes	No	No
Ability to launch applications  in background	Yes	Yes	No
Complete, safe system file  and WIN.INI file modification	Yes; specialized functions	Yes; built-in	No
InstallShield Wizard EU	Yes	Yes	Yes
unInstallShield	Yes	Yes	Yes
Program group/icon setup	Yes	Yes	Yes
Self extracting executable capability	Yes	Yes	No
Multiple setup types	Yes	Yes	Yes
Documentation and  Product Information
Internationalized versions	Available	Not available	Available
Documentation	User’s Guide,  Online Reference, Knowledge Base	User’s Guide, Online Help File, ReadMe, Adobe Acrobat Electronic User's Guide	Online Help File, ReadMe
Technical support	90 days free	60 days free	30 days free
Licensing
Unlimited application  license per developer	Yes	Yes	Yes
Royalty-free distribution	Yes	Yes	Yes


License Agreement
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	License Agreement
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InstallShield® Express License Agreement and Licensing Considerations

A copy of the InstallShield Express License Agreement follows.

IMPORTANT -- READ CAREFULLY BEFORE INSTALLING THE SOFTWARE.  When you enter your name as required during installation, you indicate your acceptance of the following InstallShield Express License Agreement.

This is a legal agreement between you (either an individual or an entity) and InstallShield Corporation. ("INSTALLSHIELD").  Use of this software constitutes acceptance of the terms of this agreement.  If you do not agree to the terms of this agreement, contact INSTALLSHIELD for other licensing options or promptly return the software and the accompanying items (including written materials and binders or other containers) to INSTALLSHIELD or its authorized distributor from which you received the software for a full refund.

1.	GRANT OF LICENSE

a.	The enclosed INSTALLSHIELD software program (the "Licensed Software") may be used only by the registered developer.    You may use one copy of the InstallShield Express software product identified above, which includes "online" or electronic documents (the "SOFTWARE") on a single computer.  The SOFTWARE is in "use" on a computer when it is loaded into temporary memory (i.e. RAM) or installed into permanent memory (e.g., hard disk, CD-ROM, or other storage device) of that computer.

b.	You may use the Licensed Software solely for the purpose of creating and distributing application installation systems, including updates and revisions of the single installation system.

c.	You have a royalty free right to reproduce, and distribute, in object code form and solely as part of your installation system, the installation executable files included in the Licensed Software and specifically identified in the documentation, provided you (i) include your valid copyright notice on your application; and (ii) agree to indemnify, hold harmless and defend INSTALLSHIELD from and against any claims or lawsuits, including attorney’s fees, that arise or result from the use or distribution of your application.  You may not, however, modify the INSTALLSHIELD copyright notice embedded in the resources contained in the installation executable files.

2.	COPYRIGHT

The Licensed Software is owned by INSTALLSHIELD and is protected by United States copyright laws and international treaty provisions.  Therefore, you must treat the Licensed Software like any other copyrighted material (e.g., a book or musical recording), except that you may either (i) make one copy of the Licensed Software solely for backup or archival purposes, provided you reproduce and include INSTALLSHIELD’s copyright and trademark notices contained on the original disk labels on such backup copy, or (ii) transfer the Licensed Software to a single hard disk, provided you keep the original solely for backup or archival purposes.  You may not copy the written materials accompanying the Licensed Software.

3.	OTHER RESTRICTIONS

a.	You may not use, copy, or modify the files containing the licensed software, or any backup copy, in whole or in part, or translate such files into any other file format or language, except as expressly provided for in this agreement.  You may not rent, lease or sublicense the Licensed Software, but you may transfer the Licensed Software and accompanying written materials on a permanent basis, provided you retain no copies, the recipient agrees to the terms of this License Agreement, immediately contacts INSTALLSHIELD to inform INSTALLSHIELD of such transfer and pays to INSTALLSHIELD a transfer fee in an amount to be determined by INSTALLSHIELD and in effect at the time in question.  Upon such transfer, your license under this License Agreement is automatically terminated.

b.	You may not reverse engineer, decompile or disassemble the Licensed Software for any purpose whatsoever.

4.	TERM

Your license is effective upon payment for and the opening of the package containing the Licensed Software.  You may terminate it at any time by destroying the Licensed Software together with all copies.  It will also terminate upon conditions set forth elsewhere in this Agreement or if you fail to comply with any term or condition of this Agreement.  You agree upon such termination to destroy all copies of the Licensed Software in any form in your possession or under your control.

5.	LIMITED WARRANTY

INSTALLSHIELD warrants that for a period of ninety (90) days from the date of receipt, the Licensed Software will perform substantially in accordance with the accompanying written materials.  THE FOREGOING IS THE SOLE AND EXCLUSIVE WARRANTY OFFERED BY INSTALLSHIELD.  INSTALLSHIELD DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH REGARD TO THE LICENSED SOFTWARE AND ALL ACCOMPANYING MATERIALS.

6.	CUSTOMER REMEDY

INSTALLSHIELD’s entire liability and your exclusive remedy shall be, at INSTALLSHIELD’s option, either (a) return of the price paid, or (b) repair or replacement of the Licensed Software that does not meet INSTALLSHIELD’s Limited Warranty and which is returned to INSTALLSHIELD within the warranty period.  The Limited Warranty is void if failure of the Licensed Software has resulted from accident, abuse or misapplication.  Any replacement of Licensed Software will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer.

7.	DISCLAIMER OF DAMAGES

You assume responsibility for, among other things, (i) the selection of the Licensed Software to achieve your intended results, (ii) the acquisition of other software (including any programming or operating system software) and/or equipment compatible with the Licensed Software, and (iii) the installation, use and results obtained from the Licensed Software.  Further, inasmuch as the price paid for the license rights granted to you to use the Licensed Software may be substantially disproportionate to the value of products to be used in conjunction with the Licensed Software, and for the express purpose of limiting the liability against INSTALLSHIELD to an extent which is reasonably proportionate to the commercial value of this transaction, you agree that, to the maximum extent permitted by law, INSTALLSHIELD shall in no event be liable for any damages whatsoever (including without limitation, damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the use or inability to use the Licensed Software, whether direct, indirect, incidental, consequential, special or otherwise, REGARDLESS OF THE FORM OF ACTION, even if INSTALLSHIELD has been advised of the possibility of such damages.

8.	UPDATES & TECHNICAL SUPPORT

Upon your return of a fully completed InstallShield Express Product Registration Form and for a period of thirty (30) days from the date of your receipt of the Licensed Software, INSTALLSHIELD will make available to you Technical Support in the manner and under the guidelines set forth in the Licensed Software user documentation, which may be modified from time to time by INSTALLSHIELD at its discretion without notice.  INSTALLSHIELD may, from time to time, revise or update the Licensed Software.  In so doing, INSTALLSHIELD incurs no obligation to furnish such revision or updates to you.  Updates and further support terms are available to you on the same basis as INSTALLSHIELD makes them available to its other licensees at then current prices.

9.	GENERAL

a.	This License is personal between you and INSTALLSHIELD.  It is not transferable and any attempt by you to rent, lease, sublicense, assign or transfer any of the rights, duties or obligations hereunder, except as provided in Section 3, above, is void.  This Agreement and the conduct of the parties hereto shall be governed by the laws of the State of Illinois.

b.	YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS.  YOU FURTHER AGREE THAT IT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN YOU AND INSTALLSHIELD WHICH SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT, ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN YOU AND INSTALLSHIELD OR INSTALLSHIELD’S AGENT(S) RELATING TO THE LICENSED SOFTWARE.

--- End of License ---


Ordering Information
.

	Ordering Information
.

To order or for more information about InstallShield3:

Phone:	847-240-9111

800-374-4353

Fax: 	847-240-9120

Email: 	info@installshield.com

WWW: 	http://www.installshield.com

To order or for more information about DemoShield5:

Phone:	847-619-7014

800-250-2191

Fax: 	847-240-9120

Email: 	info@demoshield.com

WWW: 	http://www.demoshield.com

InstallShield Corporation

900 National Parkway, Suite 125

Schaumburg, IL 60173-9946 USA

Tel: 	800-374-4353

847-240-9111


Registration Form
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	Registration Form
.

Register your InstallShield Express product today!

Simply complete and return this file to become a registered InstallShield Express user to take immediate advantage of:

1.  Free 30 Days of Technical Support.  It's easy to get the answers to your InstallShield Express questions.  As a registered user, you can access InstallShield Express technical support any time you need it. Please include your name, company, phone, fax, serial and version numbers with each technical support request.

Fax:	847-240-9138

Email:	express@installshield.com

CompuServe:	102737,577

2.  More InstallShield Express information.  By registering now, you will have free access to comprehensive InstallShield Express information only available to registered users.

3.  Special offers and updates.  Registered InstallShield Express users enjoy special offers, periodic product maintenance releases and news about other exciting products.  Register now to take full advantage of InstallShield Express products and services.

InstallShield Express Custom Edition Registration

Name	___________________________________________

InstallShield User (if different than above)	___________________________________________

Title	___________________________________________

Company	___________________________________________

Dept.	___________________________________________

Address	___________________________________________

City	___________________________________________

Country	___________________________________________

State/Province	___________________________________________

Zip/Postal Code	___________________________________________

Phone	___________________________________________

Fax	___________________________________________

Email	___________________________________________

WWW	___________________________________________

Comments (Comments can also be emailed to wish@installshield.com)

____________________________________________________________________________________

____________________________________________________________________________________

How did you receive this InstallShield Express Custom Version?

____________________________________________________________________________________

____________________________________________________________________________________

Please tell us about your application(s).  With what application(s) do you use InstallShield Express?

__ Software Category  _______________________________________________________________

__ Application Name(s)  ______________________________________________________________

Please send your completed registration from to InstallShield Corporation by fax (847-240-9138), email (express@installshield.com), or CompuServe (102737,577)


Survey
.

	Survey
.

InstallShield Corporation is dedicated to producing world-class software and documentation that fits your needs.  Unfortunately, we can't do this unless you let us know what your needs are.

Once you have used Express, please take just a few minutes to fill this out this short survey.  We take all of your comments very seriously, because we want to produce the best setup toolkits available today -- and the only way we can do this is to satisfy your requirements.

Thank you in advance!

InstallShield Express Performance

Please rate your reactions to the statements below using the following scale:

5-Strongly Agree  4-Agree  3-Agree Somewhat  2-Disagree  1-Strongly Disagree  0-No Opinion

1.	InstallShield Express is easy to use.  _____

2.	InstallShield Express creates a professional-quality setup.  _____

3.	InstallShield Express includes the functionality I require.  _____

What functionality would you most like to see added to a future release of InstallShield Express? _______________________

_______________________________________________________________________________________________________

What InstallShield Express option was the most difficult for you to use?  ___________________________________________

Can you suggest how we could make it easier?  _______________________________________________________________

_______________________________________________________________________________________________________

InstallShield Express Documentation

Please rate your reactions to the statements below.

1.	The InstallShield Express Help and User's Guide were easy to read and follow.  _____

2.	The InstallShield Express Help and User's Guide gave me the information I needed.  _____

3.	The organization of the InstallShield Express documentation allowed me to find the information I wanted quickly.  _____

What information that was not included would you most like to know?  ____________________________________________

_______________________________________________________________________________________________________

Do you have any other suggestions that would make the InstallShield Express documentation easier for you to use?  ________

_______________________________________________________________________________________________________

Your Company

1.	How many people work in your organization?  _____

a.	0-100

b.	101-999

c.	1000 or more

2.	How many Windows developers are employed in your:

a. department _____

b. site _____

c. company _____

3.	Should we send additional information to the person who manages development?

4.	If so, who should we contact, and in what manner?

5.	Which one of the following best describes the primary function of your company?  _____

a.	An OEM or original manufacturer.  An organization that creates and sells hardware.

b.	An ISV or independent software vendor.  An organization that develops software for broad commercial distribution.

c.	A systems integrator.  An organization that creates and recommends computer solutions that include installing and connecting hardware and networks as well as developing custom software.

d.	A VAR or value added reseller.  On organization that creates and recommends computer solutions that include developing custom software and reselling hardware and/or software.

e.	A computer consultant.  An organization that creates custom software but does not resell hardware or preexisting software.

f.	Other  _____________________________________________________________

6.	How did you receive this InstallShield Express Custom Version?

Wish list

Please tell us about ANY needs or problems for which you have had difficulty finding a satisfying solution.  Of course we are interested in your installation needs, but we are also interested in your non-installation needs/problems.

_______________________________________________________________________________________________________

_______________________________________________________________________________________________________

_______________________________________________________________________________________________________

_______________________________________________________________________________________________________

Thank you for your time.  Please send the survey to us through E-mail (express@installshield.com), CompuServe (102737,577), fax (847-240-9138) or snail mail (900 National Parkway, Suite 125, Schaumburg, IL  60173-9946  USA).